Polestar Developed A Mobile Servicing Program For Its U.S. Customers

by AutoExpert   |  28 May, 2021

Share :

Polestar wants to keep its American customers satisfied and they’re ready to meet their complaints via a mobile service program developed especially for owners who don’t live near an authorized service point. This program will request an available Polestar technician to get to the customer’s location and perform a host of different procedures, including various software updates and minor repairs. So far, the same service is offered by Tesla.

Such an investment was done to meet the customers’ comfort and if over-the-air updates are needed, this means that no more big trips to the car service for small services, except for those major, which are pretty rare. This good news comes just a few weeks after the automaker released its new over-the-air update for the 2 that including an encrypted Bluetooth signal rather than on a radio frequency, meaning it is immune to replay attacks, the automaker says.

“With Polestar’s mobile service offering, customers don’t need to worry about the distance between them and their nearest Polestar service point. Although Polestar Spaces are rapidly opening in most major cities, mobile service is a convenient solution for those without a local Polestar authorized service point,” said the Head of Customer Service & Quality at Polestar North America, Steve DeGrazio.

At this time, Polestar currently operates service points in cities such as Austin, Boston, Denver, Los Angeles, New York, Phoenix, and the San Francisco Bay Area. So far, customers who live within 150 miles of a service point have the guarantee that their vehicles would be picked up and delivered back to them with no charge at all.

Recomended:

BMW XM Gets An 888-HP Makeover With Manhart's MHXM 900 II Package - Photo
Tuning
BMW XM Gets An 888-HP Makeover With Manhart's MHXM 900 II Package

The BMW XM hasn’t exactly been flying off showroom floors, with just over 7,200 units sold globally last year. This year isn’t shaping up much better—U.S. sales were already down 14.

AutoExpert
America’s SUV Obsession: The Evolution of Big, Bold Rides - Photo
Others
America’s SUV Obsession: The Evolution of Big, Bold Rides

Oh, let’s switch gears and chat more casually about America’s long-standing crush on SUVs! So, picture this: it's not just about their beefy looks or how many groceries you can cram in

AutoExpert
How Much Does It Cost to Charge a Kia EV9? - Photo
Others
How Much Does It Cost to Charge a Kia EV9?

So, you're curious аbout the cost of charging a Kia EV9, right? Well, let us give you the lowdown on this sleek beаst from South Korea. The EV9 is Kia's top-tier, three-row electric SUV that&#

AutoExpert
Is the Tesla Model Y the Perfect Used EV for You? - Photo
Others
Is the Tesla Model Y the Perfect Used EV for You?

So, hаve you been checking out the Tesla Model Y? It’s pretty аwesome and only hit the roаds in 2020, making it the newest kid on the block from Tesla. It’s got more room and sits higher t

AutoExpert
Renault Brings Back The Beast: 5 Turbo 3E Hits Production In 2026 - Photo
Car News
Renault Brings Back The Beast: 5 Turbo 3E Hits Production In 2026

Renault’s 5 Turbo 3E concept is heading to production in 2026, bringing a fresh, all-electric take on the iconic Turbo. It’s designed to deliver incredible performance and tech, makin

AutoExpert
Mercedes-Benz CEO Ola Källenius Named ACEA President For 2025 - Photo
Car News
Mercedes-Benz CEO Ola Källenius Named ACEA President For 2025

The European Automobile Manufacturers' Association (ACEA) has named Ola Källenius, CEO of Mercedes-Benz, as its president, marking a significant change in the organization's leadership. A

AutoExpert
Subaru Takes The Crown In 2024 Car Reliability Rankings, Outshining Lexus And Toyota - Photo
Car News
Subaru Takes The Crown In 2024 Car Reliability Rankings, Outshining Lexus And Toyota

Consumer Reports just dropped its list of the most reliable car brands for 2024, and Subaru snagged the top spot, beating out Lexus and Toyota. The rankings are based on feedback from actual car owner

AutoExpert
Toyota Unveils The Urban Cruiser, A New Electric SUV For Europe - Photo
Car News
Toyota Unveils The Urban Cruiser, A New Electric SUV For Europe

Toyota has unveiled its latest electric SUV, the Urban Cruiser, which is essentially a rebranded Suzuki e-Vitara, with some subtle tweaks to give it a more distinct Toyota feel. The Urban Cruiser is a

AutoExpert
Subaru Launches STI Sport R-Black Limited Editions For WRX S4 And Levorg - Photo
Car News
Subaru Launches STI Sport R-Black Limited Editions For WRX S4 And Levorg

Subaru has unveiled the STI Sport R-Black Limited editions for the WRX S4 and Levorg in Japan, adding an extra touch of style and exclusivity to the performance sedan and wagon. These new flagship tri

AutoExpert
Electric Godzilla: Nissan Brings The R32 GT-R Into The EV Age - Photo
Car News
Electric Godzilla: Nissan Brings The R32 GT-R Into The EV Age

Nissan has been working on an electric version of the iconic GT-R R32 since March 2023, and it’s finally ready to step into the spotlight. Created by a team of volunteer engineers, this unique E

AutoExpert